SHIPPING & RETURNS

DOMESTIC SHIPPING

We ship all over Egypt within 2-5 business days (Friday is not a Business Day)

(Delays may occur due to national holidays) 

INTERNATIONAL SHIPPING Destinations (Middle East) 

We currently ship to the following countries:
  • Middle East: (5-7 business days)
  • Bahrain
  • Jordan
  • Kuwait
  • Lebanon
  • Oman
  • Qatar
  • Saudi Arabia
  • UAE

International Shipping Destinations (Global)

We currently ship to the following countries:

  • EUROPE: (7-10 business days)
  • Austria
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom 

International orders fees vary depending on the destination. All international orders fees will be calculated upon checkout after entering the delivery address.
Important Notice: Fees calculated will exclude any import duties charged by the destination country, in the case of any import duties paid, the client will be asked to pay for the duties upon delivery.

Exchanges for Domestic Orders (Egypt)

We offer return collection service to all purchases meeting our exchange policy for a fee depending on the destination. (Only applies to orders in Egypt).

Request an exchange by contacting us at info@nastrends.com. All exchange requests must be placed within 14 days from the delivery date.
Exchanges for International Orders
Unfortunately, at the moment we do not offer exchanges or returns for international orders.

EXCHANGE POLICY

We will not accept any returns or refunds. However, if for any reason you’re not satisfied with a purchase, we will gladly exchange any unwashed and unworn merchandise in its original condition with original tag and travel pouch, within 7 days from delivery.

If you have any concerns regarding the condition of the item you have purchased, please contact us at info@nastrends.com

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